Privacy Policy

1) Introduction

This privacy statement outlines how we use your personal information. Personal data is defined as any information about a natural person who may be identified or identified. This policy also includes information about your privacy rights and our obligations. The following sections comprise the privacy policy:

. Introduction
. What personal data do we process, why, and on what basis do we do so?
. Who can we share your personal information with?
. How long do we keep your personal information?
. How do we safeguard your personal information?
. What are your privacy rights, and how can you protect them?
. Where can you go if you have a complaint or a query about how your personal data is being processed?

We retain the right to modify this privacy statement at any time. The most recent version of this privacy statement can be found on our website. If there are significant changes that may have a significant impact on one or more data subjects, we make every effort to tell these data subjects directly.

We may process personal data in the course of our activities. We qualify as controller under applicable data protection legislation, specifically the General Data Protection Regulation (GDPR).

2) What personal data do we process, why, and on what basis do we do so?

We may process personal data about you depending on your relationship with us.

. Please see Section 2.1 of this privacy policy if you are a corporate client.
. If you purchased a product from our webshop, please see Section 2.2 of our privacy statement.
. If you purchased a product from one of our physical stores, please see Section 2.3 of our privacy statement.
. Please see Section 2.4 of this privacy policy if you want to apply for or have applied for a job with us.
. Please refer to Section 2.5 of this privacy policy if you attend one of our events.
. Please refer to Section 2.6 of this privacy policy if you visit one of our locations.
. Please see Section 2.7 of this privacy policy if you visit our website.. Please refer to Section 2.8 of this privacy policy if you email or otherwise contact us.
. We always disclose why we process this personal data (“purposes”) and on what legal basis we do so in these areas. We process your personal data on the basis of one or more of the legal bases listed below:
. when this is required for the performance of an agreement to which you are a party or to perform pre-contractual steps at your request; when this is required to comply with a legal obligation; when this is necessary to protect our legitimate interests or the interests of a third party; and with your consent.
. When we process your personal data on the basis of your consent, we will request it separately. You can always withdraw your consent (see also below in section 6. “What are your privacy rights and how can you exercise them?”). We would like to point out that withdrawing your consent does not affect the lawfulness of the processing of your personal data before the withdrawal of your consent.
. When processing is based on the basis of ‘legitimate interest’, this interest is briefly explained. If you have specific questions about this, you can always contact us.

2.1) You are a (business) client

In the context of establishing a business relationship and entering into an agreement, we may process the following personal data that we obtain directly from you or through public sources (such as the Trade Register and the Chamber of Commerce):

initials, title, gender, first and last name, signature, and information about the address; additional information, including a phone number, email address, and fax number;
Payment information (including the bank account number), information about the company, information about the legal representative, information about the ultimate beneficiary owner, certain information about an identity document, position, extracts from public or private registers, information about VAT registration, and information about an order. The purposes for which we use this personal data and the corresponding legal bases (a-d as shown above) are outlined below:
to be able to register, identify, and confirm your authorization to represent our customer (a, b, and c: the significance of being able to offer, deliver, or purchase services) in order to draft contracts with you and sign them (a, b, and c: how important it is to be able to provide, receive, or acquire services); to be able to provide, receive, or acquire services for you (a, b, and c: how important it is to be able to buy, sell, and offer services);
to be able to effectively manage (a, b, and c: the significance of proper administration maintenance);
for reasons related to billing and payment, including claim collection; a, b, c: the significance of being able to accurately maintain records and collect payments);
for the implementation of internal controls and audits (a, b, and c: the significance of proper administration maintenance);
to communicate with you and engage with you (a, b, and c: the necessity of promoting our services to existing customers, d);
to keep you informed of special offers and send you newsletters (a, b, and c: the significance of highlighting our services to existing customers, d);
to resolve any problems or disagreements, including evaluating our legal position, arguing for it, and exercising our rights (a, b, and c: to uphold rights, to maintain and enhance existing relationships by properly handling complaints, and to raise service quality);
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

2.2) You have ordered a product in our webshop

When you place an order for a product through our webshop, we may process the following personal information:

initials, title, gender, and information about the address;
additional information, including a phone number, email address, and fax number;
information about the order and the payment (including the bank account number).
The purposes for which we process this personal data and the associated legal bases (a-d as outlined above) are listed below:
to be able to offer and provide the agreed-upon services, including setting up an account so you can log in and place an order (a, b, and c: the significance of being able to provide and offer services);
to be able to make and sign contracts with you (a, b, and c: the significance of being able to provide services or purchase them);
to maintain proper administration (a, b, and c: the significance of maintaining proper administration);
to make your shopping experience better and more unique (c: the significance of being able to provide you with the most personalized shopping experience possible, and d);
to communicate with you and keep in touch (a, b, and c: the significance of bringing our products and services to the attention of current clients);
to keep you up to date on offers and newsletters (c: the significance of bringing our products and services to the attention of current clients, d);
manage any complaints or disagreements, including evaluating, defending, and exercising our rights (a, b, and c: to uphold rights, to maintain and enhance existing relationships by properly handling complaints, and to raise service quality);
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

2.3) You have made a purchase in one of our physical stores

We may use the following personal information you provide when you purchase, return, or request a repair from a product in one of our stores:

initials, title, gender, first and last name, signature, and information about the address;
additional information, such as an email address and phone number;
information about the order and the payment.
The purposes for which we process this personal data and the associated legal bases (a-d as outlined above) are listed below:
to be able to supply you with the contracted services (a, b, and c: the significance of offering and providing services);
to maintain proper administration (a, b, and c: the significance of maintaining proper administration);
to communicate with you and keep in touch (a, b, and c: the significance of bringing our products and services to the attention of current clients);
manage any complaints or disagreements, including evaluating, defending, and exercising our rights (a, b, and c: to uphold rights, to maintain and enhance existing relationships by properly handling complaints, and to raise service quality).
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

2.4) You want to apply or have applied for a job

We may process the following personal data when you apply for a job with us: information provided by you, through third parties (like an employment or recruitment agency), or information we obtain from other public sources (like social media):

initials, title, gender, and information about the address;
additional information, such as an email address and phone number;
nationality, birth date, and location;
availability, CV (possibly with a picture), employment history, training history (with copies of certificates, diplomas, and certificates), and motivation letter;
notes pertaining to the applicant’s written communications and interviews;
where it applies to the opening: ( written) references, screening results, a conduct certificate, and a no-objection certificate.
The purposes for which we process this personal data and the associated legal bases (a-d as outlined above) are listed below:
selection and recruitment (a, b, and c: our desire to determine whether you are a good fit for the position, and d: permission to remain in the portfolio for a longer period of time, see: How long are your personal data kept by us?”);
to communicate with you and keep in touch (a, b, and c: the significance of following the procedure correctly);
in accordance with our contracts with employment and secondment agencies (a, b, and c: our need to adhere to our agreements);
security of the company and internal control (c: our desire to process accurate data and ensure the safety of our visitors and employees);
enhancing the application process (c: our desire to enhance our application process);
addressing concerns, comments, and questions (a, b: to keep in touch with applicants and improve communication with them by properly handling complaints, improving our application process, and resolving complaints);
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

2.5) You attend one of our events

We may process the following personal data, either provided by you or created by us, depending on the type of event:

initials, names, titles, gender, and an address;
additional information, such as an email address and phone number;
date of birth and location;
CV (possibly with photo) and work history, as well as a letter of motivation;
pictures and video of the event.
The purposes for which we process this personal data and the associated legal bases (a-d as outlined above) are listed below:
to be able to identify you, provide you with access to our locations, and keep an accurate access administration (a, b, c: our desire to maintain proper administration and to ensure a safe working environment for visitors and employees);
to facilitate payments (a, b, and c: our ability to maintain correct administration);
to communicate with you and keep in touch (a, b, and c: the significance of providing you with the best possible services);
selection and recruitment (a, b, and c: our desire to determine whether you are a good fit for the open position, and d: permission to remain in the portfolio for a longer period of time, see: How long are your personal data kept by us?”);
security of the company and internal control (c: our desire to process accurate data and ensure the safety of our visitors and employees);
for promotional and marketing purposes (c: for current clients: our desire to be able to highlight our events, goods, and services, d);
addressing inquiries, comments, and complaints, as well as evaluating our legal position, defending it, and exercising our rights (a, b) to maintain and enhance contact with applicants through effective complaint handling, enhancement of our application process, complaint resolution, and rights defense;
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

2.6) You visit one of our locations

We may process the following personal data when you visit one of our locations, either directly from you or through third parties (like security services):

initials, first and last names, organization’s name, and contact information;
phone number, email address;
signature and document number for identity;
date, time of arrival and departure;
CCTV-footage;
License Number
The purposes for which we process this personal data and the associated legal bases (a-d as outlined above) are listed below:
to be able to identify you, provide you with access to our locations, and keep an accurate access administration (a, b, c: our desire to maintain proper administration and to ensure a safe working environment for visitors and employees);
the safety of our employees, properties, and locations (b, c: our desire to process accurate data and ensure the safety of our visitors and employees);
to be able to investigate and deal with irregularities and incidents (b, c: our capability to adequately investigate and respond to incidents);
manage any complaints or disagreements, including evaluating, defending, and exercising our rights (a, b, and c: to uphold rights, to maintain and enhance existing relationships by properly handling complaints, and to raise service quality);
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

2.7) You visit our website

The following personal information may be processed when you visit our website:

data regarding the device’s unique identifiers, the operating system, the browser used, the IP address, the web pages consulted, the products viewed online (including information on products searched or viewed, purchased, or added to an online shopping cart), and the time spent on particular parts of the site or an interface site or application, including the date and time of the visit.
The purposes for which we process this personal data and the associated legal bases (a-d as outlined above) are listed below:
to make your shopping experience better and more unique (c: the significance of being able to provide you with the most personalized shopping experience possible, and d);
to tailor your shopping experience based on information about your account and past searches, browsing, and purchases (c: the significance of tailoring your shopping experience to your preferences and d);
to send you ads that are just for you (c: the significance of tailoring your shopping experience to your preferences and d);
to be able to conduct general visitor behavior analyses on our website(s) (c: the significance of being able to set up our website optimally);
to keep you up to date on offers and newsletters (c: the significance of bringing our products and services to the attention of current clients, d);
to deal with any complaints or disagreements, including evaluating our legal position, arguing for it, and exercising our rights (a, b, and c: to uphold rights, to maintain and enhance existing relationships by properly handling complaints, and to raise service quality);
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).
Cookies and other methods of a similar nature may be used in our processing of this personal data. When you visit a website, small text files called cookies are saved in your browser. Personal data can be processed by cookies. Please read our cookie policy to learn more about how cookies are used.

2.8) You e-mail or otherwise contact us

We may use the following personal data you provide when you contact us via email or other means:

your first and last name, email address, phone number, and/or email content.

The purposes for which we process this personal data are listed below, along with the corresponding bases (a to d, as previously mentioned):

to provide you with information and answer your questions (b, c: our and your desire to answer your inquiries, provide you with information, and make our services work best for you);
manage any complaints or disagreements, including evaluating, defending, and exercising our rights (a, b, and c: to uphold rights, to maintain and enhance existing relationships through effective complaint handling, and to raise service quality);
to fulfill our legal responsibilities (b, c: the significance of being able to fulfill these legal responsibilities).

3) With whom can we share your personal data?

We do not disclose your personal information to third parties (referred to as “recipients” under the privacy legislation) unless it is required by law or with your permission to carry out the purposes outlined in this privacy statement. Your personal data must be treated with confidentiality by any third parties to whom they are disclosed. We will ensure that a processor agreement that meets the applicable requirements is signed with these parties if they are considered “processors” under the privacy legislation.

Your data may be shared with:
our employees (depending on their need to know);
entities that are related to us;
suppliers, such as software vendors, bailiffs, collection agencies, parcel delivery and other courier services, accountants, law and notary offices, and so on;
courts and other government agencies;
other people, like authorities and regulators, if required by law or with your permission.
Last but not least, please be advised that your data may be shared with the bankruptcy trustee in the event of our bankruptcy.

We may transfer your personal information to a recipient in a nation outside the European Union that provides a lower level of personal data protection than European law. In that case, we check to see if additional measures are necessary to guarantee an adequate level of protection for your personal data and ensure that such a transfer of personal data is in accordance with applicable laws and regulations by, for instance, entering into a model contract that has been drafted and approved for that purpose by the European Commission.

4) How long do we store your personal data?

We do not keep your personally identifiable information for longer than is absolutely necessary to carry out the purposes outlined in this privacy statement. More specifically, the following retention periods are utilized by us:

After the application process has ended, the personal information you provide will be kept for up to four weeks. We will keep your personal information in your portfolio for one year following the conclusion of the application process if you consent to this. As a result, we can get in touch with you regarding any upcoming openings.
The personal information you provided in your application will be added to your personnel file when you start working for us;
personal information that must be managed in accordance with (national) tax laws will be kept in accordance with our financial retention obligations;
After 30 days, camera images taken at our locations are overwritten automatically.

If legal retention obligations apply, the aforementioned retention periods may be extended. If this is required for the resolution of incidents or legal disputes, we can also keep personal data for longer.

5) How do we protect your personal data?

To safeguard your personal data, we have taken technical, organizational, and administrative measures. Firewalls, authentication passwords, and restricted access are among these measures. A security policy has been implemented above that. Please contact: if you have concerns about the security of your personal data or if you suspect or have evidence of misuse.

in**@le***********.com

6) What are your privacy rights and how can you exercise them?

As a data subject, you have certain privacy rights when we process your personal data. You have:

the right to know exactly what we do with your personal information;
the right to inquire as to whether we are processing your personal data, and if so, the right to access your data and certain information regarding the processing of your data;
the right to have inaccurate or incomplete personal data rectified and expanded upon;
the “right to be forgotten”; the right to have your personal data deleted.
the right to restrict the use of your personal information;
the “right to data portability,” or the right to have your personal information transferred to a third party you choose in a structured, machine-readable, and widely used format;
the right to refuse to have your personal data processed;
the ability to revoke your consent to the collection, use, or disclosure of your personal information;
In terms of art, we do not use automated decision-making. 22 GDPR.

Please contact us at in**@le***********.com to exercise your rights. We may ask for additional information to verify your identity to prevent us from disclosing information to the wrong person. In theory, we will tell you within a month of receiving your request whether or not we can accommodate it. In certain circumstances, such as when there is a complex request, this period can be extended by two months. Within one month of receiving your request, we will notify you of an extension of this kind. We have the authority to deny your request in certain circumstances under privacy legislation. If so, we’ll tell you why. The Dutch Data Protection Authority’s or your national Data Protection Authority’s websites have additional information about your privacy rights.

7) Where can you go if you have a complaint or question about the processing of your personal data?

If you have a complaint about how we have handled your personal data, we would be happy to work with you to find a solution. You have the right to file a complaint with the appropriate supervisory authority in the event that this does not result in the desired outcome. This is the Dutch Data Protection Authority in the Netherlands. You have the right to file a complaint with the supervisory authority in the country where you live or work in another member of the European Union.

Please feel free to contact us at: if you have any questions regarding your privacy rights, this privacy policy, or the processing of your personal data: